{"id":4374,"date":"2026-03-07T16:48:58","date_gmt":"2026-03-07T15:48:58","guid":{"rendered":"https:\/\/bindergroup.dk\/?page_id=4374"},"modified":"2026-04-10T11:40:14","modified_gmt":"2026-04-10T09:40:14","slug":"norway","status":"publish","type":"page","link":"https:\/\/bindergroup.dk\/en\/complaints\/norway\/","title":{"rendered":"Complaints \u200bNorway"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4374\" class=\"elementor elementor-4374\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86c8901 e-flex e-con-boxed e-con e-parent\" data-id=\"86c8901\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8fd4776 e-con-full e-flex e-con e-child\" data-id=\"8fd4776\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ee6d10 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ee6d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2510b84 elementor-widget elementor-widget-text-editor\" data-id=\"2510b84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We aim to deliver high quality in everything we do. If you are unhappy with our service, you can submit a complaint. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f19fb99 e-flex e-con-boxed e-con e-parent\" data-id=\"f19fb99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c435c61 e-con-full e-flex e-con e-child\" data-id=\"c435c61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbae342 elementor-widget elementor-widget-breadcrumbs\" data-id=\"bbae342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/bindergroup.dk\/en\/bindergroup\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e066072 e-con-full e-flex e-con e-parent\" data-id=\"e066072\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11ab893 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"11ab893\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BinderGroup Complaint Responsible<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3855bde elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3855bde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea28fb9 e-con-full e-flex e-con e-child\" data-id=\"ea28fb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9818a3c e-con-full e-flex e-con e-child\" data-id=\"9818a3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8025317 elementor-widget elementor-widget-text-editor\" data-id=\"8025317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Joel Milos<\/strong><br data-start=\"310\" data-end=\"313\">Chief Executive Officer<br data-start=\"336\" data-end=\"339\">BinderGroup ApS<br data-start=\"354\" data-end=\"357\">Strandgade 12<br data-start=\"370\" data-end=\"373\">1401, Copenhagen <br data-start=\"387\" data-end=\"390\">Denmark<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-871bc4c elementor-widget elementor-widget-text-editor\" data-id=\"871bc4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1271\" data-end=\"1362\">Your policy is underwritten by <strong data-start=\"451\" data-end=\"485\">Lloyd\u2019s Insurance Company S.A<\/strong>. BinderGroup ApS has been granted delegated complaints handling authority under its agreement with the insurer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c59556 e-con-full e-flex e-con e-parent\" data-id=\"5c59556\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0fc4865 e-con-full e-flex e-con e-child\" data-id=\"0fc4865\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eda7c78 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"eda7c78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to submit a complaint<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b4dd5a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b4dd5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d8b83e elementor-widget elementor-widget-text-editor\" data-id=\"2d8b83e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please submit your complaint using our online complaint form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06ab660 elementor-widget elementor-widget-spacer\" data-id=\"06ab660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9914ea8 animated-fast elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"9914ea8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"https:\/\/bindergroup.dk\/en\/complaint-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit a complaint<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f519bc elementor-widget elementor-widget-spacer\" data-id=\"7f519bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-564afb2 e-con-full e-flex e-con e-child\" data-id=\"564afb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-876f7ea e-con-full e-flex e-con e-child\" data-id=\"876f7ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06e8439 elementor-widget elementor-widget-text-editor\" data-id=\"06e8439\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li data-start=\"775\" data-end=\"804\">Your name and contact details<\/li>\n<li data-start=\"807\" data-end=\"832\">Policy\/reference number<\/li>\n<li data-start=\"835\" data-end=\"900\">A clear description of what happened (including dates)<\/li>\n<li data-start=\"903\" data-end=\"929\">What outcome you are seeking<\/li>\n<li data-start=\"932\" data-end=\"966\">Any relevant supporting documentation<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a28b63 elementor-widget elementor-widget-heading\" data-id=\"5a28b63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Please include following if you are a policyholder:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30722e2 e-con-full e-flex e-con e-child\" data-id=\"30722e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aba26d elementor-widget elementor-widget-text-editor\" data-id=\"4aba26d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li data-start=\"1036\" data-end=\"1065\">Your name and contact details<\/li>\n<li data-start=\"1036\" data-end=\"1065\">A clear description of what happened (including dates)<\/li>\n<li data-start=\"1136\" data-end=\"1162\">What outcome you are seeking<\/li>\n<li data-start=\"1165\" data-end=\"1199\">Any relevant supporting documentation<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291ad41 elementor-widget elementor-widget-heading\" data-id=\"291ad41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Please include following if you are not a policyholder:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e4b315 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"0e4b315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-026ba7b elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"026ba7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f91bffc elementor-widget elementor-widget-text-editor\" data-id=\"f91bffc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1201\" data-end=\"1292\">We process personal data in accordance with our <strong data-start=\"1247\" data-end=\"1291\">GDPR and Privacy Policy.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95e443d e-con-full e-flex e-con e-parent\" data-id=\"95e443d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2e5b688 e-con-full e-flex e-con e-child\" data-id=\"2e5b688\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c70802e elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c70802e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What happens next<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7725d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2b7725d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d90a21 e-con-full e-flex e-con e-child\" data-id=\"4d90a21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5e32f elementor-widget elementor-widget-text-editor\" data-id=\"aa5e32f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li data-section-id=\"nbef9z\" data-start=\"1320\" data-end=\"1420\">\n<p data-start=\"1322\" data-end=\"1420\">We will acknowledge your complaint in writing within <strong data-start=\"1375\" data-end=\"1393\">5 working days <\/strong>of receipt.<\/p>\n<\/li>\n<li data-section-id=\"97dj2j\" data-start=\"1421\" data-end=\"1518\">\n<p data-start=\"1423\" data-end=\"1518\">We will provide a final response in writing within <strong data-start=\"1465\" data-end=\"1484\">15 working days <\/strong>of receiving your complaint.<\/p>\n<\/li>\n<li data-section-id=\"99l33h\" data-start=\"1519\" data-end=\"1711\">\n<p data-start=\"1521\" data-end=\"1711\">If we are unable to provide a final response within 15 working days, we will send you a written update explaining the reasons for the delay and the expected timeframe for issuing our final response.<\/p>\n<\/li>\n<li data-section-id=\"7d5uxf\" data-start=\"1712\" data-end=\"1842\">\n<p data-start=\"1714\" data-end=\"1842\">In exceptional circumstances permitted under applicable regulations, the timeframe may be extended up to <strong data-start=\"1801\" data-end=\"1820\">35 working days <\/strong>from receipt of the complaint.<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b71a1f e-con-full e-flex e-con e-parent\" data-id=\"8b71a1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e80e805 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"e80e805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you remain dissatisfied<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b6b9c8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1b6b9c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24efce1 e-con-full e-flex e-con e-child\" data-id=\"24efce1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-951ca75 elementor-widget elementor-widget-text-editor\" data-id=\"951ca75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1992\" data-end=\"2174\">If you remain dissatisfied with our final response, or if we have not provided a final response within the applicable regulatory timeframe, you may refer your complaint to:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1e24ae e-con-full e-flex e-con e-child\" data-id=\"e1e24ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8d59317 e-con-full e-flex e-con e-child\" data-id=\"8d59317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66c26c8 elementor-widget elementor-widget-text-editor\" data-id=\"66c26c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2062\" data-end=\"2134\"><strong data-start=\"2062\" data-end=\"2091\">Norwegian Financial Services Complaints Board (FinKN)<\/strong><br data-start=\"2091\" data-end=\"2094\">Postboks 53 Sk\u00f8yen<br data-start=\"2112\" data-end=\"2115\">0212 Oslo<br data-start=\"2124\" data-end=\"2127\">Norway<\/p>\n<p data-start=\"2136\" data-end=\"2236\">Tel: +47 23 13 19 60<br data-start=\"2156\" data-end=\"2159\">Fax: +47 23 13 19 70<br data-start=\"2179\" data-end=\"2182\">Email:<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2189\" data-end=\"2202\"> post@finkn.no<\/a><br data-start=\"2202\" data-end=\"2205\">Website: <a class=\"decorated-link\" href=\"http:\/\/www.finkn.no\/English\" target=\"_new\" rel=\"noopener\" data-start=\"2214\" data-end=\"2234\">www.finkn.no\/English<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73c4101 e-con-full e-flex e-con e-parent\" data-id=\"73c4101\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7619f57 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7619f57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fire &amp; Natural Perils (if applicable)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5535571 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5535571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e501f60 e-con-full e-flex e-con e-child\" data-id=\"e501f60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12ee011 elementor-widget elementor-widget-text-editor\" data-id=\"12ee011\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1992\" data-end=\"2174\">If you have a \u201cFire &amp; Natural perils\u201d policy and you experience decreased compensation or refusal of compensation from the insurer, you have the right to appeal to:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0c7c70 e-con-full e-flex e-con e-child\" data-id=\"b0c7c70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a015a3f e-con-full e-flex e-con e-child\" data-id=\"a015a3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32af5b7 elementor-widget elementor-widget-text-editor\" data-id=\"32af5b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2452\" data-end=\"2516\"><strong data-start=\"2452\" data-end=\"2486\">Appeals Board for Natural Damage Cases<\/strong><br data-start=\"2486\" data-end=\"2489\">(via Norwegian Agriculture Agency)<\/p>\n<p data-start=\"2518\" data-end=\"2558\">Post-box 1450 Vika<br data-start=\"2536\" data-end=\"2539\">N-0116 Oslo<br data-start=\"2548\" data-end=\"2551\">Norway<\/p>\n<p data-start=\"2560\" data-end=\"2665\">Tel: +47 24 13 10 00<br data-start=\"2580\" data-end=\"2583\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2590\" data-end=\"2625\">postmottak@landbruksdirektoratet.no<\/a><br data-start=\"2625\" data-end=\"2628\">Website: <a class=\"decorated-link\" href=\"http:\/\/www.naturskadeordningen.no\" target=\"_new\" rel=\"noopener\" data-start=\"2637\" data-end=\"2663\">www.naturskadeordningen.no<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ee180e e-con-full e-flex e-con e-parent\" data-id=\"3ee180e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a89c9ae e-con-full e-flex e-con e-child\" data-id=\"a89c9ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c34d0 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f2c34d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f9816 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"74f9816\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2be3da e-con-full e-flex e-con e-child\" data-id=\"d2be3da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f899b elementor-widget elementor-widget-text-editor\" data-id=\"f8f899b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1992\" data-end=\"2174\">The complaints handling arrangements above are without prejudice to your right to commence legal action or alternative dispute resolution proceedings in accordance with your contractual rights.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5838fd1 e-con-full e-flex e-con e-parent\" data-id=\"5838fd1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ff87ef1 e-con-full e-flex e-con e-child\" data-id=\"ff87ef1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6af2887 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6af2887\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Changes and version information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c3c41e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9c3c41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27e7a8b e-con-full e-flex e-con e-child\" data-id=\"27e7a8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a705d2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9a705d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2908\" data-end=\"2999\">We update this complaints information as needed and state the date of the most recent update.<\/p>\n<p data-start=\"3001\" data-end=\"3031\"><strong data-start=\"3001\" data-end=\"3020\">Last updated:<\/strong> 03.05.2026<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba3190e e-flex e-con-boxed e-con e-parent\" data-id=\"ba3190e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c478ef8 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c478ef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Other questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd5fdd8 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"bd5fdd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Whether you require further information about our complaints process or have other questions out team is ready to assist you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830f38f animated-fast elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"830f38f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"https:\/\/bindergroup.dk\/en\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints We aim to deliver high quality in everything we do. If you are unhappy with our service, you can submit a complaint. BinderGroup Complaint Responsible Joel MilosChief Executive OfficerBinderGroup ApSStrandgade 121401, Copenhagen Denmark Your policy is underwritten by Lloyd\u2019s Insurance Company S.A. BinderGroup ApS has been granted delegated complaints handling authority under its agreement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4323,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-4374","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Complaints \u200bNorway<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bindergroup.dk\/en\/complaints\/norway\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints \u200bNorway\" \/>\n<meta property=\"og:description\" content=\"Complaints We aim to deliver high quality in everything we do. If you are unhappy with our service, you can submit a complaint. BinderGroup Complaint Responsible Joel MilosChief Executive OfficerBinderGroup ApSStrandgade 121401, Copenhagen Denmark Your policy is underwritten by Lloyd\u2019s Insurance Company S.A. 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If you are unhappy with our service, you can submit a complaint. BinderGroup Complaint Responsible Joel MilosChief Executive OfficerBinderGroup ApSStrandgade 121401, Copenhagen Denmark Your policy is underwritten by Lloyd\u2019s Insurance Company S.A. 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